Siemens SIMATIC HMI Comfort Panel cancellation notice
Last month, Siemens issued a formal `Product Cancellation` notice for its popular 15-22" SIMATIC HMI Comfort Panel range, which will affect the following models:
SIMATIC HMI TP1500 Comfort
6AV2124-0QC02-0AX1
6AV2124-0QC02-0AX2
SIMATIC HMI KP1500 Comfort
6AV2124-1QC02-0AX1
6AV2124-1QC02-0AX2
SIMATIC HMI TP1900 Comfort
6AV2124-0UC02-0AX1
SIMATIC HMI TP2200 Comfort
6AV2124-0XC02-0AX1
Known as a P.M 410 by Siemens, a `Product Cancellation` notice is stage three of the Siemens Product Lifecycle. The next stage for the SIMATIC 15-22" HMI Comfort Panels is `Product Discontinuation`, but what does this mean for you?
Continue reading to learn about the broader Siemens product lifecycle, your successor options, and how best to prevent downtime during this transition period.
The Siemens product lifecycle
P.M 300 — Start of product delivery
From this date, the product is available for up to 12 years and will be actively marketed by Siemens.
P.M 400 — Product phase-out announcement
The 10-year spare parts warranty starts here, but the product can still be ordered as a new part. Additionally, at this milestone, Siemens will cease marketing for this product.
P.M 410 — Product cancellation
With this milestone, the spare parts phase starts, and with few exceptions, the product will only be available as a spare.
This is where the SIMATIC 15-22” HMI Comfort Panels are currently within the Siemens Product Lifecycle.
P.M 490 — Product discontinuation
With this milestone, the 10-year spare parts obligation ends. At this point, the product is no longer available, support becomes discontinued, and only warranty cases will be processed.
P.M 500 — End of product lifecycle
The product has become completely discontinued, and Siemens ceases to carry spare parts, repair, or advise on this product.
Siemens Comfort Panel successors
Siemens advises migrating to its newer generation of high-performance HMIs, the SIMATIC Unified Comfort Panels, which are more rugged, offer better performance, increased security, and increased software compatibility.
The SIMATIC Comfort Panel successors are as follows:
6AV2124-0QC02-0AX1 successors
→ 6AV2128-3QB06-0AX1
→ 6AV2128-3QB36-0AX1
6AV2124-0QC02-0AX2 successors
→ 6AV2128-3QB06-0AX1
→ 6AV2128-3QB36-0AX1
6AV2124-1QC02-0AX1 successors
→ 6AV2128-3QB06-0AX1 + KP8/KP32
→ 6AV2128-3QB36-0AX1 + KP8/KP32
6AV2124-1QC02-0AX2 successors
→ 6AV2128-3QB06-0AX1 + KP8/KP32
→ 6AV2128-3QB36-0AX1 + KP8/KP32
6AV2124-0UC02-0AX1 successors
→ 6AV2128-3UB06-0AX1
→ 6AV2128-3UB36-0AX1
6AV2124-0XC02-0AX1 successors
→ 6AV2128-3XB06-0AX1
→ 6AV2128-3XB36-0AX1
Siemens Comfort Panel spares
Although buying Siemens Comfort Panel spares will become increasingly difficult as the range progresses through the Siemens product lifecycle, upgrading to SIMATIC Unified Comfort Panels won't be the cheapest or fastest option in most circumstances.
That's where we come in.
At Foxmere, we understand the nuanced decisions manufacturers must make to keep their production lines moving. We know well that upgrading systems is expensive and timely, and we endeavour to help you continue using your existing hardware for as long as possible to maximise its total lifetime value.
In the first instance, we offer new automation parts from stock. We hold thousands of automation parts from current and phased-out product families at our UK HQ and European warehouse.
However, for non-stock or hard-to-find automation spares, we offer an expert procurement service that utilises a global network of over 500 partners, including OEMs in other regions (that sometimes still hold end-of-life parts).
Siemens SIMATIC ET 200S
For example, on another product family, such as the Siemens SIMATIC ET 200S (cancelled in 2023), we could offer new-old-stock from our stores, a refurbished spare from one of our partners or a repair service — each with a 24-month warranty.
For more information on how Foxmere can supply end-of-life and discontinued automation spares to your business, contact one of our expert team today.
